PRODUCT CARE & GUARANTEE

CARING FOR YOUR URBN_CHC PRODUCT

Your URBN_CHC bag is built to accompany you on your adventures and age well along the way. To ensure long-lasting enjoyment of your bag, please follow these simple care instructions.

We always recommend you condition and clean your leather bag regularly. For surface dirt, simply wipe clean with a damp cloth. For minor scuffs, use Leather Care Formula as a cleaner and conditioner. Apply a small amount onto a clean, dry cloth and rub gently into the leather, evenly coating a complete section or panel of the product to achieve a uniform result. When dry, gently buff the leather with a clean, dry cloth.

NEVER DRY CLEAN OR MACHINE WASH YOUR BAG

OUR LEATHER

We use full-grain hides that are designed and tanned to last well past a product’s normal lifetime. It will weather and change colors, this is meant to happen and part of being a natural product. You can also expect some natural and unique characteristics such as creases, variations in color, and/or small scars.

SKINS/ IMAGES

Products may appear slightly different online and in images; colors may vary slightly and each skin has unique markings. Please note that your product is one of a kind and unique in its skin- so slight variations are common.

OUR GUARANTEE

Our guarantee applies to product materials and workmanship under responsible use and do not cover normal wear and tear, misuse or accidental damage of your item. If the item you purchased for some reason does not live up to our promise of high-quality craftsmanship, please contact us HERE